FAQ
What sets us apart at Solstice Naturals?
Mostly, our incredible beeswax, sourced from small family farms, twice gently filtered, never bleached, with a mildly sweet honey scent. We stand firm in our commitment to using pure, earth derived ingredients. Our aromatherapy candles are scented with undiluted essential oils - we never use any artificial or chemical scents or fragrances. We choose 100% cotton wicks dipped in beeswax, free of lead and paraffin. We are intentional about choosing plastic-free and recyclable or compostable packaging materials, including our mailers and water-activated paper shipping tape. Every detail of our process and final product matters and receives our attention and care.
Air Purifying Benefits
As it burns, beeswax releases negative ions leaving the air free of chemicals, pollutants, allergens, and toxins making it a natural air purifier. In contrast, paraffin wax is derived from the petroleum refinement process and emits known toxins such as benzene and toluene when burned. Similarly, burning a soy candle will release small amounts of carcinogens and toxins as soy wax is produced with the toxic chemical hexane and is derived from soy crops which are predominantly genetically engineered to withstand large amounts of toxic pesticides.
Free of Toxins and Chemicals
As a mama owned business, our products emerged from the belief that our homes should be a safe sanctuary free of toxic chemicals. We are proud to offer clean candles you can feel confident about using in your home with your loved ones. Our artisan line of small batch beeswax candles and melts are hand crafted to inspire health and well being. We source high quality ingredients, never using petroleum-derived paraffin or GMO soy wax, artificial fragrances, fillers or any synthetic or toxic materials - just pure American beeswax and essential oils. That's it.
Scented with Pure Essential Oils
Our aromatherapy candles are scented with undiluted, pure essential oils - we never use any artificial or chemical scents or fragrances, ever.
Sustainably sourced beeswax from American beekeepers
We’re proud to source our beeswax from small U.S. farms and multi generational beekeepers, supporting families and small businesses who respect and appreciate nature as much as we do. Our beeswax is minimally filtered to retain its deep golden color and mildly sweet honey scent.
Other Frequently Asked Questions
Do I need to trim the wicks on your candles?
Our lead-free cotton wicks are measured to the appropriate size during pouring and do not require initial trimming. If the wick is trimmed too short before the first time it is lit, the flame will not be large or hot enough to melt the beeswax as it has a very high melting point, and may interfere with the candle's ability to burn properly.
After the initial burn and before relighting each time, it is ideal to trim the tip off of the burnt wick (no shorter than 1/4 inch) to ensure a proper flame size and clean burn for the life of the candle.
How much does shipping cost?
We gladly offer free expedited shipping (1-3 business days after fulfillment) for U.S. orders of $125 or more. We also offer other delivery options (international included) with applicable charges. Note that if multiple items are purchased they may ship separately and some may be delivered more quickly than others.
What payment methods are accepted?
We accept all major credit cards including Visa, MasterCard, Discover, and American Express as well as PayPal, Apple Pay and Google Pay. We also support payment installments and select cryptocurrencies.
Can I return my item?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help since we fully stand by our products. Just email us directly and we’ll take you through the process to quickly make things right.
How can I login if I forget my password?
You can reset your password here.